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1. Delivery Areas
We currently offer delivery in the following areas:
[List of cities, towns, or localities]
If your area is not listed, please contact our support team to check for special arrangements.
2. Delivery Time
- Standard Delivery: Orders placed before [e.g., 4:00 PM] will be delivered same day or within [e.g., 24 hours].
- Next-Day Delivery: Orders placed after [e.g., 4:00 PM] will be delivered the next day.
- Delivery Days: We operate [e.g., Monday to Saturday] between [e.g., 10:00 AM to 8:00 PM].
Note: Delivery times may vary due to weather conditions, public holidays, or high order volume.
3. Delivery Charges
- Free Delivery on orders above [e.g., PKR 1000]
- For orders below this amount, a flat delivery fee of [e.g., PKR 100] will be charged.
- Charges may vary for locations outside our standard delivery zones.
4. Order Tracking
Once your order is confirmed, you will receive a notification via [SMS/Email/WhatsApp] with order status and expected delivery time. You can also track your order from your account dashboard.
5. Missed Deliveries
If no one is available to receive the order at the provided address, we will attempt a second delivery. Additional charges may apply for re-delivery.
6. Packaging
We ensure that all products are packed securely and handled with care, especially fragile or perishable items like eggs, fruits, dairy, etc.
7. Contactless Delivery
For safety, we offer contactless delivery. Our delivery riders can leave the package at your door and notify you upon arrival. Please mention this preference during checkout.